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Training we provide to help you succeed as a qualified carer

The summit of Everest can be reached in four days, after the acclimatisation stages. Over a similar period, we will help you to reach your own new heights and gain an equal sense of achievement.

In your first week with Care Outlook, we provide you with comprehensive training to enable you to be successful as a home care assistant and gain your Care Certificate.

The Care Certificate is an identified set of standards that you will adhere to in your daily work. It sets out the learning outcomes, competencies, and standards of behaviour expected from all health professionals ensuring you comply with the “6 Cs”:

  • Care.
  • Compassion.
  • Competence.
  • Communication.
  • Courage.
  • Commitment.

Once you have completed the training and passed the test, you will be qualified to provide the home care that’s required to assist someone with their daily life.

Many people use our service as an alternative to moving into a care home and the support ranges from short visits in some cases to round the clock care.

There are many advantages of providing care to people in their own home but the variety of scenarios differs more from care in a residential home or medical setting. Our training is designed to highlight the different challenges and provide you with an insight of what your job can involve.

The service may be on a temporary, intermittent or long-term basis, and it can be required as a result of age, injury, illness or disability.

It is, therefore, essential that you are well prepared for most eventualities. The modules you will cover during your training are:

  1. Understanding your role.
  2. Your personal development.
  3. Duty of care
  4. Equality and diversity.
  5. Work in a person-centred way.
  6. Communication.
  7. Privacy and dignity.
  8. Fluid and nutrition.
  9. Awareness of mental health, dementia, and learning disabilities.
  10. Safeguarding adults.
  11. Safeguarding children.
  12. Basic life support.
  13. Health and safety.
  14. Handling information.
  15. Infection prevention and control.

At the end of the week, you will sit a test and, on passing, will have the knowledge and confidence to deliver safe, high-quality care and support to the people in your care!

The training is a mixture of:

  • Tutor delivery.
  • Group exercises.
  • Role play.
  • Discussion.
  • Observation.
  • Testing.

And you will enjoy working with others as you each learn how to deliver the required standards of care.

The knowledge you gain will also be valuable in your everyday life. For example, you will learn how to meet the communication and language needs, wishes, and preferences of individuals. You’ll be fully trained in First Aid and learn what to do in emergency situations, giving you the confidence to provide a great level of care.

Your trainer will guide you through each of the topics which are comprehensive in their detail. As an example, on your second day, you will cover “Awareness of mental health, dementia, and learning disabilities”. And that will include:

  • The needs and experiences of people with mental health conditions, dementia or learning disabilities.
  • The importance of promoting positive health and wellbeing.
  • Adjustments which may be necessary for care delivery.
  • The importance of early detection of mental health conditions, dementia, and learning disabilities.
  • Understanding relevant legal frameworks, policy, and guidelines.
  • The meaning of mental capacity in relation to how care is provided.


All of the information will help you in your role as a home care worker and contribute to the important objective of creating a supportive homely environment where the people in your care can achieve maximum independence.

After your induction is successfully completed and you begin day-to-day working, we will ensure your knowledge is further developed through career supervision, meetings, briefings, and additional training sessions.

Your job will also be a lot more enjoyable than climbing Everest and no less satisfying.

Interested in being set-up with a career at Care Outlook? Apply now and discuss with a member of expert recruitment team what our programme can do for you.

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